| Customer Service | ||
|
|
||
![]() |
|
I use to work for a credit card company that was here in town. I don’t want to mention their name, but they would go around asking ‘what’s in your wallet?’….and I am thinking ‘an application to Arby's'. I worked in customer service for many years, but I really don’t have the best voice for customer service. I speak very slowly and deliberately. Some people enjoy that I am not trying to force feed them information, but every once in awhile I would talk to someone that thought I was speaking the way I do in a manner of talking down to them, which wasn’t the case. I remember one time I got a call from a man that was highly upset about receiving a credit card application. He was livid. He called me up screaming. And he actually said, “I imagine that all the people that work for your evil company sit around a fire in your expensive suits eating raw meat and laughing at the poor saps that just hand you their hard earned money.” I said, “sir, I can assure you.....I do not wear a suit.” When the company decided to pack up and move, I really wasn’t interested in commuting, so I quit. If you think the commute to DC is bad, try a 20 hour flight to India. See Outsourcing |
![]()